Introduction

At EasyyCart, we strive to ensure your satisfaction with every purchase. If you are not completely happy with your order, our refund policy outlines the conditions and processes for returns and refunds.

Conditions for Returns and Refunds

Eligibility: Items must be returned within 7 days of delivery.
Condition: Products must be unused, in original packaging, and in the same condition as received.
Non-Returnable Items: Certain items, such as perishable goods, personalized products, and clearance items, are not eligible for return.

Return Process

Initiate a Return: Contact our customer support at support@easyycart.com with your order number and reason for return.
Return Authorization: Once your return request is approved, we will provide you with a return authorization and shipping instructions.
Shipping: Customers are responsible for return shipping costs unless the return is due to a defective or incorrect item.

Refund Process

Inspection: Upon receiving your returned item, we will inspect it and notify you of the approval or rejection of your refund.
Refund Approval: If approved, your refund will be processed and a credit will be applied to your original method of payment within 7 days.
Partial Refunds: In certain situations, only partial refunds may be granted (e.g., items not in their original condition or missing parts).

Exchanges

We only replace items if they are defective or damaged. If you need to exchange an item, please contact us at support@easyycart.com.

Late or Missing Refunds

If you haven’t received a refund yet:

Check your bank account and contact your credit card company as it may take some time before your refund is officially posted.
If you’ve done this and still have not received your refund, please contact us at support@easyycart.com.


Thank you for shopping with EasyyCart!